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Homelessness services

Meet the team

Dr Deborah Faint

Dr Deborah Faint

Homelessness lead GP



Ian Harrison

Ian Harrison

Homelessness nurse coordinator

Mel Johnson

Mel Johnson

Homelessness nurse

Diane Sedman

Diane Sedman

Alcohol specialist nurse

Sue Willis

Sue Willis

Homelessness administrator

Lisa Lowe

Lisa Lowe

Advanced Nurse Practitioner

The practice provides an enhanced service for the homeless and hostel dwelling population in Liverpool.  This means that as well as most of the clinicians having experience in this area, we also have 2 dedicated homelessness nurses and  an alcohol nurse, shared care drugs workers within the practice, and close links with other local homelessness organisations.

We also have a specific Homeless Access Clinic every Thursday at the Brownlow site (drop in, 12.30-2.30pm).  The normal walk in service is therefore re-directed to the Student Health Centre on thursday afternoons.

Useful links

The Whitechapel Centre  Homeless and housing charity in the Liverpool region.

Crisis Skylight Merseyside  Offering education, training and support within hostels, day centres and community venues across Liverpool, St. Helens, Wirral, Sefton, Knowsley and Halton.

SHELTER  National homeless charity, with an office in Liverpool.

One Stop Shops  One Stop Shops allow residents to access a range of council services under one roof, from Council Tax and Housing Benefit advice to parking permits.

Citizens Advice 

Walk in centres in Liverpool

Addaction  Drug and alcohol help

Hepatitis C advice

Transforming choice Residential detox and rehabilitation service for people who have become alcohol dependent.


Please note that eConsults are switched off when capacity is reached, and a banner will appear above when this happens.
This is generally around 1-2pm each day but can be sooner if demand is very high.

Urgent problems will always still be attended to, and phone lines remain open for urgent problems even when routine capacity is reached.


For queries such as reports and sick notes.


Appointment requests and medical advice.


Find out how to order repeat prescriptions online.


Register as a patient with the practice.