Select Page

Rights and responsibilities 

Patients have rights to:

  • Be registered with a GP
  • Be offered a health check
  • Receive emergency care at any time
  • Receive appropriate drugs and medicines
  • Be referred for a specialist opinion where appropriate
  • Choose whether or not to take part in medical research or student training
  • To have involvement in decisions around the treatment and care you receive
  • To have a choice of treatment options including any referral to Secondary Care
  • To be treated with dignity, respect and with due regard for age, sex, religious persuastion, sexual orientation, racial origin, clutural and linguistic background and any disability

 

Patients have responsibilities to:

  • Try, where possible to use our service within the resources available
  • Cancel a pre-booked appointment
  • Not be violent or display abusive behaviour (please read our zero tolerance statement)
  • Maintain good relations with the Practice

Please note that eConsults are switched off when capacity is reached, and a banner will appear above when this happens.
This is generally around 1-2pm each day but can be sooner if demand is very high.

Urgent problems will always still be attended to, and phone lines remain open for urgent problems even when routine capacity is reached.

ADMINISTRATION QUERIES

For queries such as reports and sick notes.

eCONSULTS

Appointment requests and medical advice.

PRESCRIPTION REQUESTS

Find out how to order repeat prescriptions online.

REGISTER

Register as a patient with the practice.