Have you considered self care?

Many things get better by themselves, or with simple measures.  If you need help with self-managing your problem, we recommend the following:

• NHS Website
• Live Well Liverpool – directory of local care and support services, activities, and information.
• Your local pharmacist

However, if you still require our help, we have a number of options available, outlined below.

eConsultations

If your problem is not suitable for self care, please submit an eConsultation via the home page of our website. We will contact you by the end of the next working day at the latest, and help you get the right help, with the right person, at the right time.

Appointment requests for patients under 18, or those unable to submit an online form, can still be made via telephone or by presenting to reception. 

Lateness policy

If you are late for your appointment, you may need to re-book.  This is to ensure that other patients are not delayed, and because most problems cannot be adequately managed in anything less than the already restricted consultation time.

Practice closures

At certain times the practice closes within the usual advertised opening hours:

-Wednesdays: Closed 12-2pm weekly, and all afternoon from 12pm on the following Wednesdays in 2019 for training: 24th April, 29th May, 26th June, 24th July, 28th August, 25th Sept, 30th Oct, 27th Nov.

-Thursdays: No Same Day Access at the Pembroke Place site after 11am, due to the Homelessness clinic being held that day.

Student Health is usually closed during university holidays.